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About Us

About Us

  • We are 110 years old brand in Pure Silver Products
  • Started in the year 1913 in Chennai .
  • We sell pure silver and other products globally

Privacy Policy

By using this App you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our App. 

1. Collection of Personally Identifiable Information and other Information 

We may also automatically track certain information about you based upon your usage of our App. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information may be compiled and analysed on an individual or aggregated basis depending on the nature of the internal research for the intended service to the users of the App. This information may include the products and pages you have viewed on the App, your mobile phone information, and your IP address. 

2. Security Precautions 

Our App has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. We endeavour to provide reasonable security for information we process and maintain, however we do not guarantee that such security system can prevent all potential security breaches. 

3. Choices Available Regarding Collection, Use and Distribution of Information

To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures. For example, the Company servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the Company endeavours to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the, you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.

Please note that we will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same through App feedback section.

Payments And Returns

Payments and returns section can contain information for store customers like:

Payments And Returns

Payments and returns section can contain information for store customers like:

  • Accepted Payment Methods: Payment methods accepted at the app
  • Return Policy: Store return policy across product categories
  • Items that cannot be Returned: List of non-returnable categories
  • Replacement & Exchanges: How to get an exchange for your product
  • Tracking Returns: Tracking returns of your product
  • Gift Returns: Can gift items be returned at all?
  • Late or Missing Refund: What in case of a missing refund?
  • How are Refunds Issued: Mode of return
  • Price Changes: Do we offer price protection?
  • Price Guarantee on promotions: Price guarantee for promotions?
  • Problem with an Order: Facing a problem with an order?
  • Product Price, List Price & MRP: Difference between the three?

Help

Help section can contain information for store customers like:

  • Placing Orders
  • Shipping and Delivery
  • Changing & Cancelling Orders
  • Payments & Returns
  • Store products
  • Store promotions
  • Product Price & Warranty

Shipping Options

Shipping options section can contain information for store customers like:

  • Free Shipping to India: Ship anywhere in India, free of cost with a minimum amount of purchase - Rs 200
  • Shipping Restrictions: View if any shipping restrictions apply to your package

 

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